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| 1 |
¿How can I make a reservation? |
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You can do it online, in http://www.hotelroyalplaza.com.mx |
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| 2 |
How to cancel a reservation? |
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In order to avoid any charge, with 24 hours before your arrival, is important that we provide you then your cancellation number. |
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| 3 |
How I can ask for a quotation? |
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Call us at the above-mentioned phones at the sales department and with a pleasure we will quote you without any charge from an individual one to groups. |
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| 4 |
At what time is the check in and check out? |
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Check in is at 14 hours and check out at 13 hours. |
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| 5 |
Is there a taxis site at the hotel? |
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The hotel has a taxi site implemented by the Tourism Secretary. Solicit it to our concierge. |
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| 6 |
Do you accept pets in the hotel? |
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We do not accept pets for the own security of the same ones and the guests health; near the hotel, there is a clinic (pension) where will take care of your pet. Ask our concierge. |
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| 7 |
Which interest sites are near the hotel? |
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In this web page you will find all you want to know about Mexico City south in the section ¿WHAT TO DO? |
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| 8 |
The hotel has safe-deposit boxes? |
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In your room you will find enough and ample space to keep your lap-top; in our SERVICES section you will find all the facilities that we have. |
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| 9 |
Is there a non smoking area? |
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The hotel has a non smoking floor as well as in cafeteria there is a non smoking area too. |
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| 10 |
What safe taxis I can take from the airport to the hotel? |
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Within the airport you will find several modules of official taxis (yellow) where they will charge you according to the zone you will go or if you prefer call us and ask for our concierge who will help you so that a taxi of the site of the hotel will pick you up. |
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| 11 |
Do you have internet services at the hotel? |
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Yes, we have high speed wireless internet in all the hotel areas. For more information please dial extention 513. |
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